Frequently Asked Question (FAQ'S)

Introduction

At SHASHIV ENTERPRISES we know that people have a lot of questions when they are trying to find the IT Services and Solutions Company. So we made a page that has answers to all the questions that people usually ask. This page is called Asked Questions or FAQs for short. We want to be clear and honest about what we do at SHASHIV ENTERPRISES so we are giving answers, about our IT Services, how we work, what we can do for you and how we can support you.

Whether you are a business owner, startup, enterprise, institution, or individual, these FAQs will help you understand how we work and how our IT services can support your growth.

General Business FAQ's

SHASHIV ENTERPRISES is a complete IT Services and Solutions Company offering end-to-end technology services including IT infrastructure, manpower support, gaming desktops, refurbished laptops and desktops, IT hardware rental, computer repair services, digital marketing, and data analytics services.

Yes. We serve individual customers, startups, SMEs, and corporate clients with customized solutions based on requirements and budget.

Yes, we provide:

    • Remote support for software, IT, data analysis & digital marketing

    • On-site support for hardware repair and IT infrastructure (location-based)

ou can reach us via:

  • Phone & WhatsApp
  • Email
  • Website contact form
  • Social media platforms

Our support team responds within 24 business hours.

Yes. We provide PAN-India IT services and also support global clients through remote assistance, logistics partners, and digital service delivery models.

Our services are suitable for:

Small & medium businesses

Large enterprises

Startups

Educational institutions

Corporate offices

Government & semi-government organizations

Individual customers

IT Services & Solutions FAQ's

IT Services & Solutions include planning, implementing, managing, and supporting an organization’s technology infrastructure such as hardware, software, networking, security, manpower support, and maintenance services.

    • IT consulting & infrastructure setup

    • Network & system administration

    • Software installation & troubleshooting

    • Cloud & server solutions

    • AMC & IT maintenance services, and ongoing IT support

Yes. We analyze your business needs and provide fully customized IT solutions to improve performance, security, and scalability.

Yes, we provide AMC services for desktops, laptops, servers, and office IT infrastructure.

Yes, we offer flexible AMC plans for desktops, laptops, servers, and complete office IT infrastructure.

Yes, we provide secure remote support for software issues, system troubleshooting, and configuration support.

Yes, we provide end-to-end IT setup including hardware, networking, software, and security configuration.

Yes, on-site IT support is available based on location and service requirement.

es. We provide technical and non-technical IT manpower support, including on-site and remote resources, based on project requirements.

Laptop & Desktop Sales FAQ's

Yes. We sell:

  • Brand-new laptops & desktops
  • Certified refurbished systems tested for performance and reliability

Absolutely. Our refurbished systems:

  • Undergo strict quality testing
  • Are professionally cleaned & configured
  • Come with warranty support

They are a cost-effective alternative to new devices.

Yes, we purchase used laptops and desktops at fair market prices after inspection and evaluation.

Yes, we offer:

  • Keyboards, mouse, monitors
  • Hard disks, SSDs, RAM
  • Printers, routers & cables
  • Other IT peripherals

A refurbished laptop or desktop is a pre-owned system that has been professionally tested, repaired, cleaned, and verified for reliable performance.

Yes. We buy scrap, obsolete, and end-of-life laptops and desktops, ensuring responsible IT asset disposal and recycling.

Repair & Hardware Service FAQ's

We fix things that are broken. We do repairs on lots of stuff.

  • Computers
  • Phones
  • electronic devices

We are good at fixing things so they work like new again. We do repairs, on the Computer and the Phone and other things that people use every day.

  • Laptops
  • Desktop computers
  • Gaming desktops
  • Printers & scanners
  • UPS systems
  • Motherboards & chips
  • Other IT peripherals

Yes. Depending on location and issue severity, we offer on-site and off-site laptop computer repair services.

Yes, we offer service warranty depending on the repair type and parts replaced.

Yes. Preventive maintenance services help reduce breakdowns, extend equipment life, and improve performance.

Data & Business Analysis FAQ's

We provide:

  • Data cleaning & processing
  • Business intelligence dashboards
  • Data visualization & reporting
  • Market & performance analysis
  • Decision-support analytics

We work with industry-standard tools such as:

  • Excel & Google Sheets
  • Power BI & Tableau
  • SQL & Python
  • Advanced analytics platforms

Yes. Data analysis helps businesses:

  • Improve decision-making
  • Increase efficiency
  • Identify growth opportunities
  • Reduce operational costs

Yes, we design customized dashboards based on business goals and KPIs.

Yes, we follow strict data privacy and security standards.

Data analytics is beneficial for:

Business owners

Sales & marketing teams

Operations & finance departments

Management & decision-makers

Yes. Our Data Analytics Services are customized based on business goals, data sources, and reporting requirements.

Digital Marketing Agency FAQ's

We offer complete digital marketing solutions, including:

  • SEO (Search Engine Optimization)
  • Social Media Marketing (SMM)
  • Google Ads & Paid Campaigns
  • Website design & optimization
  • Content & branding strategy

SEO is a long-term strategy. Visible improvements usually take 2–4 months, depending on competition and keywords.

Yes. We design goal-oriented marketing strategies based on your business type, industry, and target audience.

Yes, we handle:

  • Content creation
  • Post scheduling
  • Audience engagement
  • Paid ad campaigns
  • Performance reporting

Yes, we provide monthly, project-based, and customized digital marketing packages.

No ethical digital marketing agency can guarantee rankings. However, we follow white-hat SEO strategies to improve long-term visibility and traffic.

Results depend on industry, competition, and strategy. SEO typically shows results within 3–6 months, while paid campaigns can generate faster leads.

Pricing & Payment FAQ's

Yes. We provide competitive and transparent pricing with no hidden charges.

Yes, we offer:

  • Monthly retainers
  • Project-based pricing
  • Customized packages

We accept:

  • Bank transfer
  • UPI
  • Online payment gateways
  • Invoice-based corporate payments

GAMING DESKTOP FAQs

Yes. We design and supply custom gaming desktops based on performance requirements, budget, and usage such as gaming, streaming, esports, or commercial use.

Absolutely. We specialize in bulk gaming desktop sales & purchases for gaming cafés, esports arenas, institutions, and corporate setups.

Yes. Our expert technicians repair and upgrade gaming desktops including GPU, CPU, motherboard, cooling systems, and power supplies.

IT INFRASTRUCTURE RENTAL SERVICES FAQs

We provide computer equipment and internet services for people who need them. This includes things like:

  • Computers
  • Internet connections
  • Data storage

We offer these services to people who want to use our computer equipment and internet services for a time. The IT infrastructure rental services we offer are, for people who need to use this kind of equipment and services.

  • Laptops
  • Desktops
  • Gaming desktops
  • Printers
  • UPS
  • Networking equipment
  • Complete office IT setup

Yes. IT infrastructure rental services are ideal for:

Short-term projects

Temporary offices

Events & training programs

Seasonal workforce expansion

Yes. We provide technical support and maintenance during the rental period to ensure uninterrupted operations.

SECURITY, PAYMENTS & SUPPORT FAQs

Yes. We follow industry-standard data security practices to protect client information.

We accept bank transfers, online payments, and other agreed payment modes based on project scope.

You can contact us via:

  • Website contact form

  • Email

  • Phone support

  • Service request tickets

Yes, Non-Disclosure Agreements (NDAs) can be signed upon request.

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