Privacy Policy

Introduction

This Privacy Policy describes how our company collects, uses, stores, and protects your personal information when you visit our website or use our services. Our business operates across IT Services & Solutions, New and Refurbished Laptop & Desktop Sales & Purchase, Computer and Laptop Hardware Repair Services, Data & Business Analysis, and Complete Digital Marketing Services.

By accessing or using our website and services, you agree to the terms outlined in this Privacy Policy.

Information We Collect

We may collect the following types of information:

Personal Information

  • Name
  • Email address
  • Phone number
  • Billing and payment details
  • Business information (if applicable)

Technical Information

  • IP address
  • Browser type and version
  • Device information
  • Operating system
  • Pages visited and time spent on the website

Service-Related Information

  • IT service requirements
  • Product purchase details
  • Repair service information
  • Data shared for analysis or marketing purposes

How We Use Your Information

We use collected information to:

  • Provide and manage our services
  • Process orders, payments, and invoices
  • Communicate with customers regarding services or support
  • Improve website performance and user experience
  • Deliver marketing communications (with user consent)
  • Ensure security, compliance, and fraud prevention

Data Sharing & Disclosure

We do not sell, trade, or rent personal information to third parties. Information may be shared only with:

  • Payment gateways and financial institutions
  • Trusted service partners involved in service delivery
  • Legal authorities when required by law

All third parties are required to maintain data confidentiality.

IT Services & Repair Data Handling

For IT services, hardware repair, and technical support, customers may provide access to systems or devices. While we take reasonable precautions, customers are advised to back up their data. We are not responsible for data loss unless explicitly agreed in writing.

Data & Business Analysis Privacy

For data and business analysis services, clients may share sensitive business data. Such data is used strictly for project execution and is kept confidential. We do not reuse or disclose analytical data without client consent.

Digital Marketing Data Usage

For digital marketing services, information such as website analytics, advertising accounts, and social media data may be accessed with permission. Data is used solely for campaign management, reporting, and optimization.

Cookies & Tracking Technologies

Our website may use cookies and similar technologies to:

  • Improve website functionality
  • Analyze user behavior
  • Enhance marketing effectiveness

Users can control cookie preferences through browser settings.

Data Security

We implement appropriate technical and organizational security measures to protect personal data from unauthorized access, alteration, disclosure, or destruction. However, no online transmission is 100% secure.

User Rights

Users have the right to:

  • Access personal data
  • Request correction or deletion
  • Withdraw consent for marketing communications

Requests can be made through our official contact channels.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of external sites. Users are advised to review third-party privacy policies separately.

Children’s Information

Our services are not intended for children under the age of 18. We do not knowingly collect personal data from minors.

Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Changes will be effective immediately upon posting on this page.

Contact Information

If you have any questions or concerns regarding this Privacy Policy, please contact us through our website contact page or official communication channels.

Thankyou, SHASHIV ENTERPRISES